San Juan
Discover the destinationRecommended connection times
Arrival into SJU:
- Domestic arrival to Tradewind departure: 90 min
- Int’l arrival to Tradewind departure: 120 min
*May see time savings with purchase of VIP Experience and/or with a carry-on only
Departure from SJU:
- Tradewind arrival to domestic departure: 120 min
- Tradewind arrival to int’l departure: 150 min
Arrival
60 minutes prior
All flights close 30 mins before departure
Departure
Tradewind Lounge
Enjoy complimentary snacks, water, beer, and wine, as well as complimentary WiFi in our exclusive private lounge.
The lounge is open from 8:00 AM – 6:00 PM between June and October, and from 6:00 AM – 6:00 PM between November and May.
VIP Experience
For scheduled service guests, if you have purchased our VIP Experience, you will be met by a Tradewind agent at the jetway of your airline arrival. To purchase VIP Experience or to provide your connecting flight information, please contact us. While we are unable to offer a VIP Experience for return flights to San Juan, all Tradewind guests are met by our team in immigrations and customs and directed to their connecting airline check-in areas.
VIP Experience is provided complimentary to all private charter guests.
Luggage
Each seated guest may travel with 50lbs/23kg of total luggage weight, inclusive of carry-on sized luggage and personal items.
Guests are allowed one personal item, which must measure 6 inches x 9 inches x 17 inches or less in order to be taken into the passenger cabin. Items that exceed these dimensions will be loaded into the luggage compartment of the aircraft.
Ship&Play
Ship your luggage ahead of your trip with Ship&Play!
Ship&Play’s premier shipping service is an ideal option for guests who plan to travel with additional luggage over our policy of 50lbs/23kg per person, or have oversized luggage such as golf clubs, skis, bikes, strollers, and more.
Simply specify your departure and destination, choose your shipping speed, and book your order online through the Tradewind booking site. Ship&Play ensures that your essentials travel safely and arrive ready for your adventure, and take care of the details by providing all necessary labels and supplies for easy shipment preparation. Please plan to ship your luggage at least 2 business days prior to your departure to accommodate all necessary logistics.
As an exclusive offer, Ship&Play is granting Tradewind guests a 50% discount on their first shipment.
If you have any questions, please reach out to their team at tradewind@shipplay.com.
Return Flights
While we are unable to offer a VIP Experience for scheduled service return flights to San Juan, all Tradewind guests are met by our team in immigrations and customs and directed to their connecting airline check-in areas.
For private jet transfers, immigration and customs is performed at the FBO for a quick transfer to the awaiting aircraft.
CLEAR
CLEAR is available as an option for travelers departing San Juan on a commercial flight. CLEAR reduces the time spent waiting in line at security checkpoints by providing an expedited identity verification process. Click here to register.
CLEAR Lane and Enrollment Hours
4:00 am – 6:00 pm
Tradewind Hotel Partnerships
We have special rates with the following properties.
– Fairmont El San Juan Hotel: Email ESJ.Reservations@Fairmont.com to book and mention code TWIND to receive 15% off best available rate, subject to availability and blackout dates.
–Airport Hotel: Call to book: 787-791-6000. Proof of Tradewind Itinerary needed.
–Condado Ocean Club: Receive 15% off best available rate using code TRADE when booking on website, as well as a complimentary welcome drink, $25 food and beverage credit, and complimentary late check-out.
–Condado Vanderbilt: Call or email to book: 787-724-1150 or reservations@condadovanderbilt.com. Mention Tradewind when making the reservation to receive 15% off best available rate.